Privacy Policy

Effective Date: March 27, 2025

At lakelandevents.ca, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable Canadian laws.

1. Information We Collect

We collect personal information when you:

  • Purchase tickets

  • Submit or promote an event

  • Apply for volunteer or paid fundraising opportunities

  • Contact us directly

  • Subscribe to newsletters or updates

This information may include:

  • Name

  • Email address

  • Phone number

  • Age or date of birth

  • Mailing address

  • Non-profit group affiliation

  • Certification details (e.g., ProServe, ProTect)

  • Payment or billing information (processed securely via third-party services)

2. How We Use Your Information

We collect and use personal information to:

  • Process ticket purchases and registrations

  • Communicate with you about your account, events, or opportunities

  • Connect applicants to event-related roles

  • Improve our website and services

  • Comply with legal and regulatory requirements

  • Send event updates or promotional content (if you’ve opted in)

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We may use third-party service providers (such as payment processors or event platforms) to manage ticket sales, communication, or data storage. These providers have their own privacy policies and are responsible for complying with data protection laws.

4. Consent

By using our website or submitting your personal information, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. To do so, contact us using the information at the bottom of this policy.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Analyze user traffic and improve functionality

  • Remember your preferences or login status

  • Enhance your browsing experience

You can disable cookies through your browser settings, though some features of the site may not function properly.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to meet legal requirements. When no longer needed, the information is securely destroyed or anonymized.

7. Protecting Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure, including physical, administrative, and digital safeguards.

However, no internet-based system is completely secure. Use of the website is at your own risk.

8. Access and Corrections

You have the right to access your personal information and request corrections if it is inaccurate or incomplete. To request access, contact us in writing.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we’ve unintentionally collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the effective date at the top. Continued use of the site after updates means you accept the changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact: admin@lakelandconnect.net